Free, Unlimited Live Transcripts
Both sides of the call, written down as people speak. Speech recognition runs on the rep’s computer, so there is no per-minute bill and no audio leaves the building. The prospect is asked first, and they can say no.
NewFree live transcripts, highlights and compliance alerts on every call
The Sales Call Guide That Listens, Coaches and Books the Meeting
Call Caddie shows every rep what to say, answers objections the moment they are raised, keeps each call compliant, books the meeting while the prospect is still on the line, and writes up the highlights when it ends.
Works with no CRM or diallerNothing to installCall audio never leaves the rep’s computer
- 81Systems it works with
- UnlimitedFree live call transcripts
- 1 screenFor the whole call
- 0 installsRuns in the browser
Works with the CRMs, diallers, calendars and note takers your team already uses
- Zoho CRM
- HubSpot
- Salesforce
- Pipedrive
- Microsoft Dynamics 365
- Close
- Freshsales
- monday CRM
- Copper
- Keap
- ActiveCampaign
- Zendesk Sell
- Insightly
- Nutshell
- SugarCRM
- Bitrix24
- Odoo
- Attio
- Capsule
- GoHighLevel
- Google Sheets
- Airtable
- Excel Online
- Any CRM with an API
- CSV import and export
- Zadarma
- Aircall
- RingCentral
- Dialpad
- JustCall
- Kixie
- Twilio
- Vonage
- 8x8
- Five9
- Genesys Cloud
- Talkdesk
- Microsoft Teams Phone
- Zoom Phone
- 3CX
- Nextiva
- CloudTalk
- Ringover
- Any phone via tel: link
- Any phone system via webhook
- Your own phone
- Microsoft 365 and Outlook Calendar
- Google Calendar
- Calendly
- Microsoft Bookings
- HubSpot Meetings
- Chili Piper
- SavvyCal
- Cal.com
- Zoho Calendar
- Acuity Scheduling
- iCal and CalDAV
- Apple Calendar
- Microsoft 365
- Google Workspace
- SMTP
- Microsoft Teams
- Google Meet
- Zoom
- Webex
- Fathom
- Fireflies.ai
- tl;dv
- Otter.ai
- Krisp
- Read.ai
- Granola
- Zoom AI Companion
- Microsoft Teams recap
- Claude
- ChatGPT
- Other AI apps
Built In, Not Bolted On
Every Call Listened To, Coached and Written Up
The tools sales teams usually buy from three or four vendors are part of Call Caddie, and they run on the rep’s own computer, so they cost nothing per minute and the audio stays private.
Objections Answered as They Are Raised
When the prospect pushes back, the approved answer appears before the rep has to think.
Live Compliance Alerts
“Take me off your list”, a complaint, a vulnerable caller or a risky promise: the rep is warned straight away, with the right next step.
Highlights for Every Call and Meeting
What was discussed, what was agreed, who does what by when, dates mentioned and questions asked. One click adds them to the notes.
“Hi ClearTone, Rebook This Meeting”
Say it on the call and the new day and time are ready to confirm. Only your side of the call can ask, and nothing changes until you tap.
Notes From Any Note Taker
Fathom, Fireflies, tl;dv, Otter and others: meeting notes arrive on the right person and meeting, with the same highlights.
Call Reviews With Suggested Scores
Managers score calls against their own scorecard. Call Caddie suggests each score from what was said, with the reason, and the manager decides. Reps see their scores and coaching notes, so every review turns into a better next call.
For Salespeople
One Calm Screen for the Whole Call
The contact, the next line to say, the question to ask, the answer to the objection and the buttons to finish. Nothing else.
Focus, Workspace and Sidecar
One clean screen, a fuller view with the history, or a slim window beside any system you already use.
One-Click Outcomes
Number keys log the outcome, run the follow-up you set and load the next lead.
Book the Meeting Mid-Call
Live availability in both time zones, the invite sent and reminders scheduled before the call ends.
Always the Right Local Time
Calling windows follow each contact’s time zone, including daylight saving and half-hour zones.
Start Where You Are
Works With Everything You Have, or Nothing at All
Start with guidance on its own today, and connect your tools whenever you are ready, without rebuilding anything.
Guide Only
Useful From the First Call
No CRM, no dialler, no IT project. Paste in your script, invite your reps and start calling from any phone.
- Scripts, questions and objection answers on one screen
- Notes and outcomes kept in a clean record of every call
- Follow-up reminders and reporting included
- Import and export leads by CSV whenever you like
Connected
Less Admin, More Conversations
Connect your CRM, dialler, calendar, email and note taker, and Call Caddie does the busywork in the background.
- Outcomes update your CRM automatically
- Click to call and call events from your dialler
- Meetings booked into Microsoft 365, Google or any CalDAV calendar
- Notes from Fathom, Fireflies, tl;dv and others filed on the right person
Your AI, Your Way
Let Claude or ChatGPT Set It Up for You
Add Call Caddie as a connector in Claude, ChatGPT or any AI app that supports connectors. Describe your team and what you sell, and your AI drafts the campaign for you to review.
- Drafts scripts, questions, objection answers and calling hours
- Ask how calling is going and get the numbers back
- Nothing goes live until a person reviews and publishes it
- Works on Windows, Mac, Linux, iPhone, Android or the web
For Managers
See Every Call. Coach the Right Thing.
Shape what every rep sees and what every outcome does, without writing code, then see exactly where to coach.
Your Process, No Code
Scripts, questions, objection answers, qualification rules and what each outcome does in your CRM, email and calendar.
Draft, Test, Publish
Change a draft, test it with sample calls and publish when ready. Every version is kept, so rolling back is one click.
Follow Live Calls
Managers who may read transcripts can follow calls as text while they happen, and step in when it matters.
Scorecards and Coaching
Score calls with suggested scores, leave a coaching note, and watch each rep’s average climb.
Analytics That Coach
Connect rates, outcomes, objections and script performance by rep, team and campaign.
Compliance Built In
Do Not Call lists, calling windows, consent before transcripts, retention rules and a full audit trail.
Pairs Perfectly With
SGO ClearTone: Crystal-Clear Calls
ClearTone, our sister app, removes background noise from both sides of the call, and its controls appear right inside Call Caddie: switch it on and off, see the objections it heard, and add the prospect’s key lines to your notes in one click.
- Noise removed from both sides of any call
- Works with any dialler or meeting app
- Controls built into Call Caddie
- Runs on Windows, Mac and Linux
Who It Is For
Five Teams, One Workspace
From a three-person team with no CRM to an enterprise with strict data rules, here is how teams get started.
Built by SGO
Built by a Team That Makes Sales Calls Every Day
Call Caddie started on SGO PeopleHub’s own calling floor in the Philippines, where our sales development reps make outbound calls for clients every day. Every feature has to earn its place in a real calling day before it reaches yours.
Want a team that already works this way? SGO PeopleHub builds dedicated sales and appointment-setting teams for businesses in the United Kingdom, Australia, the United States, Canada and New Zealand. See our sales outsourcing.
Shaped by Real Calls
Designed around the clicks, pauses and handoffs of an actual calling day, not a slide deck.
Private by Design
Call audio stays on the rep’s computer. Least-privilege access, two-step sign-in, passkeys and single sign-on.
People Who Can Help
Self-service with your own IT team, or Assisted Setup with a dedicated SGO specialist on a video call when you join.
Pricing
One Plan, Everything Included
£49 per user per month, or £390 per user per year, for your first 10 users. Every user after that is over 30% less: £33.15 per month. Transcripts, highlights, compliance alerts and call reviews are all included.
Questions
Questions Teams Ask First
What is Call Caddie?
Call Caddie is a guided calling workspace for sales and appointment-setting teams. It shows each rep what to say and ask, the approved answer to every objection, the lead's details and local time, and buttons to record the outcome and book the meeting. It works on its own or alongside your CRM, dialler, calendar and email.
Do we need a CRM or a dialler?
No. Guide Only mode works with any phone and keeps a clean record of every call. Connect a CRM, dialler, calendar or email whenever you are ready, without rebuilding anything.
Are call transcripts really free?
Yes. Live call transcripts run on each rep's own computer, so they cost nothing and are unlimited on the plan. No call audio is sent to Call Caddie or to any other company; only the text is saved, and administrators decide who may read it.
Does Call Caddie use AI on our calls?
Highlights, suggested review scores, objection spotting and compliance alerts are worked out on the rep's computer from the transcript. Call Caddie does not send your calls to an AI company. If you want, you can connect your own AI assistant, such as Claude or ChatGPT, to set up and run Call Caddie.
How does early access work?
Call Caddie is opening to teams in stages. Book a short demo and we will show it working with your own script, then send you an early access code so your team can start.
Who makes Call Caddie?
SGO PeopleHub. Call Caddie started on our own calling floor in the Philippines, where our sales development reps make outbound calls for clients every day.
See Call Caddie on Your Own Calls
Book a short demo and we will show it working with your own script, then give your team early access.