Pricing

One Plan for Your Whole Calling Team

Pay per user who makes calls. First 10 users £49 per user per month (£390 per year). Every user after that is over 30% less: £33.15 per month (£255 per year). Start with a 3-day free trial.

Prices in GBP. Paddle converts to your local currency at checkout.

Call Caddie

One Plan

One plan for your whole calling team: guided calling, integrations, automation, analytics, coaching and AI. Enterprise adds single sign-on, a custom domain and contract terms.

£49 per user per month Billed monthly

First 10 users £49 per user per month (£390 per year). Every user after that is over 30% less: £33.15 per month (£255 per year).

Get Early Access

Set up by your own IT team, or add Assisted Setup with a dedicated specialist on a video call for £100 when you join.

What is included

Guide Only mode (no CRM or dialler needed)
Native CRM connectors
Custom REST connector for any CRM
Native dialler connectors
Any dialler via click to call or webhook
Send email from your own mailbox
Calendar booking
Outcome actions and follow-ups
Advanced workflow automation
Follow-up sequences
Approvals for sensitive actions
Core calling analytics
Advanced analytics
Quality scorecards and coaching

Script experiments (A/B testing), coming soon
Call transcription
AI assistance and summaries
Bring your own transcription provider, coming soon
Use your own AI (Claude, ChatGPT and others) to set up and run Call Caddie
Custom roles and permissions
Audit log export
Public API access
Webhooks
Co-branding
Sandbox organisation for testing
Scheduled reports
Create scripts from your existing documents
Build My Call Caddie guided setup

Need Single sign-on, User provisioning, Full white label or contract terms? Contact us about Enterprise.

Resellers and Partners

Wholesale or commission pricing set by agreement and seat volume, with co-branding and full white label options.

Partner With Us

Prices are per user, in GBP, and exclude tax. Paddle, our payment provider, adds any VAT or GST due and can charge your local currency at checkout. Live call transcription is unlimited on the plans that include it. Usage beyond the included AI and storage allowances may be charged as add-ons.

Seat Calculator

Estimate Your Cost

Enter the number of people who will make calls. The total updates as you type.

Calling users

Billing

The first 10 users are £49 each. Every user after that is £33.15. Adding a user never changes the price of the others.

Per user£49 per month

Estimated total£490 per month

Annual billing saves£1,980 per year

Estimates are in GBP and exclude tax. Paddle, our payment provider, adds any VAT or GST due and can show and charge your local currency at checkout.

What Is Included

Everything in Call Caddie

Features and allowances
Feature	Call Caddie	EnterpriseCustom terms
Allowances
Active campaigns	Unlimited	By agreement
Steps per follow-up sequence	10	By agreement
AI credits per user	500	By agreement
Transcription minutes per user	Unlimited	By agreement
Included storage (GB)	25	By agreement
Guided Calling
Guide Only mode (no CRM or dialler needed)	Included	Included
Create scripts from your existing documents	Included	Included
Build My Call Caddie guided setup	Included	Included
Integrations
Native CRM connectors	Included	Included
Custom REST connector for any CRM	Included	Included
Native dialler connectors	Included	Included
Any dialler via click to call or webhook	Included	Included
Send email from your own mailbox	Included	Included
Calendar booking	Included	Included
Public API access	Included	Included
Webhooks	Included	Included
Follow-Up and Automation
Outcome actions and follow-ups	Included	Included
Advanced workflow automation	Included	Included
Follow-up sequences	Included	Included
Approvals for sensitive actions	Included	Included
Analytics and Coaching
Core calling analytics	Included	Included
Advanced analytics	Included	Included
Quality scorecards and coaching	Included	Included
Script experiments (A/B testing), coming soon	Included	Included
Scheduled reports	Included	Included
Transcription and AI
Call transcription	Included	Included
AI assistance and summaries	Included	Included
Bring your own transcription provider, coming soon	Included	Included
Use your own AI (Claude, ChatGPT and others) to set up and run Call Caddie	Included	Included
Administration and Security
Custom roles and permissions	Included	Included
Single sign-on (SAML)	Enterprise only	Included
User provisioning (SCIM)	Enterprise only	Included
Audit log export	Included	Included
Data residency options	Enterprise only	Included
Sandbox organisation for testing	Included	Included
Branding
Co-branding	Included	Included
Full white label	Enterprise only	Included
Custom domain	Enterprise only	Included

Allowances are per user unless stated and may change during launch. Single sign-on, provisioning, data residency and full white label are agreed as part of an Enterprise contract. Download the plan data (JSON).

Pricing Questions

How does the price for more than 10 users work?

The first 10 users are £49 per user per month (£390 per year). Every user after that is over 30% less: £33.15 per month (£255 per year). Adding a user never changes the price of the others. For example, 11 users on monthly billing is £523.15 per month and 20 users is £821.50 per month; on annual billing, 11 users is £4,155 and 20 users is £6,450 per year.

Who counts as a paid user?

Anyone who makes calls in Call Caddie uses a paid seat. IT setup contacts and people who only view reports do not need one.

How does annual billing work?

Annual billing is paid up front for twelve months: £390 per user for the first 10 users and £255 per user after that. You can switch from monthly to annual billing at any time; the unused part of your month is credited.

How long is the free trial?

The free trial lasts 3 days and needs no card. You can try guided calling, integrations, automation, analytics and AI, with trial limits on people, published campaigns and templates. The public API, webhooks, sandbox organisations and bulk downloads (configuration export, handover guide, IT Setup Kit download, full organisation export) open when you join; exporting the contacts you imported always works. Everything you set up during the trial stays exactly as it is when you subscribe.

Who sets Call Caddie up?

During the trial, your own IT team sets it up with the setup wizard and the IT Setup Kit. When you join, you can add Assisted Setup for £100 one-off: a dedicated SGO specialist sets it up with you on a video call.

Can I pay in my local currency?

Yes. Our prices are in GBP. Paddle, our payment provider, shows and charges the equivalent in your local currency at checkout where it supports it.

Do prices include tax?

Prices exclude tax. Paddle acts as our reseller (Merchant of Record) and adds any VAT or GST due for your country at checkout. Business customers can add a VAT or GST number there.

Can I add or remove users during my subscription?

Yes. Adding users takes effect straight away with a prorated charge. Removing users takes effect at your next renewal. When someone leaves, you can give their seat to someone else at no extra charge.

See Call Caddie on Your Own Calls

Book a short demo and we will show it working with your own script, then give your team early access.

Book a Demo Get Early Access